At PCExchange, we're committed to providing high-quality, professionally refurbished computers you can buy with confidence. Every eligible refurbished laptop, desktop, and workstation is thoroughly tested, cleaned, and inspected before shipment.
Unless otherwise stated in the product listing, every eligible computer includes our 1-Year Limited Hardware Warranty, giving you peace of mind long after your purchase.
Warranty Coverage
Professionally refurbished computers include a 1-Year Limited Hardware Warranty beginning on the date your order is delivered.
This warranty covers defects in hardware resulting from normal use during the warranty period.
What's Covered
The warranty covers failures of major internal hardware components, including:
- Motherboard
- Processor (CPU)
- Memory (RAM)
- Storage Drive (SSD/HDD)
- Power Supply (Desktop Computers)
- Internal Graphics Hardware (when applicable)
If a covered hardware failure occurs during the warranty period, PCExchange may, at its sole discretion:
- Repair the product
- Replace the defective component
- Replace the product with an equivalent model
- Issue a refund if repair or replacement is not possible
What's Not Covered
This warranty does not cover:
- Accidental damage
- Liquid damage
- Physical abuse or misuse
- Cosmetic imperfections
- Damage caused by improper installation or modification
- Software issues, malware, viruses, or operating system corruption
- Consumable items such as batteries (unless specifically stated)
- Normal wear and tear
Monitors & Accessories
Unless otherwise stated in the product listing, monitors, accessories, cables, keyboards, mice, and other peripherals may carry a different warranty period or may be sold without a warranty. Please refer to the individual product listing for product-specific warranty information.
Warranty Claims
If you believe your product has experienced a hardware failure covered by this warranty, please contact PCExchange Support before returning the item.
Our support team will assist with troubleshooting and, if necessary, provide a Return Merchandise Authorization (RMA) along with return instructions.
Return Shipping
If a warranty claim is approved, PCExchange will provide return instructions. Return shipping responsibilities will be communicated during the warranty process.
Limitation of Liability
This warranty is limited solely to the repair, replacement, or refund of the purchased product. PCExchange shall not be liable for any loss of data, business interruption, loss of profits, or any indirect, incidental, special, or consequential damages arising from the use or inability to use the product.
Questions?
If you have any questions regarding our warranty or need assistance with a warranty claim, please contact PCExchange Support. We're here to help.